76% of website visitors leave without taking action — and most will never come back. LiveChat lets you engage them instantly, answer questions in real time, and turn hesitation into sales before they click away.
14-day free trial · No credit card · Cancel anytime
A single unanswered hesitation is enough. If your contact form takes 24 hours and your FAQ doesn't cover it, they're gone — to a competitor who was available.
Asking a visitor to fill a form, wait for a reply and come back later is asking them to cool off completely. Buying decisions happen in the moment — not tomorrow.
Your agents can only handle one call at a time. Live chat lets each agent handle multiple conversations simultaneously — reducing costs while improving coverage.
Without real-time engagement data, you're guessing. You don't know which pages cause confusion, which questions repeat, or which visitors are closest to buying.
LiveChat has been doing one thing for 20+ years: helping businesses talk to customers at exactly the right moment.
Before a customer sends their message, you can see what they're typing in real time. Agents can prepare answers in advance — cutting average response time dramatically.
Set rules to automatically invite visitors to chat based on their behavior — time on page, cart value, exit intent. Reach the right person at exactly the right moment.
Save your most common replies as canned responses and deploy them in one keystroke. Agents handle more conversations faster — without sacrificing quality.
Manage conversations from your website chat, WhatsApp, Facebook Messenger, Instagram, and email — all from a single, unified agent dashboard.
Know how many agents you need per shift before it starts. Built-in analytics show queue wait times, satisfaction scores, and agent performance — so you can optimize staffing.
Connect LiveChat with your CRM, e-commerce platform, helpdesk, and marketing tools in one click. Shopify, HubSpot, Salesforce, Mailchimp, Slack and more — no code needed.
From solo founders to enterprise support teams — LiveChat adapts to any workflow and business size.
Reduce cart abandonment by answering product questions in real time. Set triggers for high-value cart visitors and recover sales before they leave.
Onboard new users faster, resolve support tickets instantly and reduce churn by helping customers get value from your product sooner.
Answer appointment questions, handle insurance queries and provide immediate support — without overloading your phone lines.
Assist customers with account queries, explain products and handle compliance-sensitive conversations with full chat history and audit trails.
Help travelers book, modify or cancel instantly. Handle high-volume inquiries during peak seasons without scaling your team proportionally.
Answer enrollment questions, support students in real time and increase course sign-ups by removing purchase hesitation instantly.
We compared the top live chat platforms so you can make the right call for your team.
| Feature | LiveChat | Intercom | Zendesk Chat | Tidio |
|---|---|---|---|---|
| Free trial | ✔ 14 days, full access | ~ 14 days | ~ 14 days | ✔ Free plan available |
| Sneak peek typing | ✔ Yes — real-time | ✘ Not available | ✘ Not available | ✘ Not available |
| Staffing prediction | ✔ Built-in | ✘ Not available | ~ Add-on | ✘ Not available |
| Omnichannel inbox | ✔ Web, WhatsApp, FB, IG, Email | ✔ Yes | ✔ Yes | ~ Limited channels |
| Setup time | ✔ 15 minutes | ~ Several hours | ~ Several hours | ✔ Fast |
| Starting price / agent | ✔ From $20/mo (annual) | ✘ From $74/mo | ~ From $19/mo | ✔ Free – $19/mo |
| Native integrations | ✔ 200+ | ✔ 300+ | ✔ 1,200+ | ~ 30+ |
| Years in market | ✔ 20+ years | ~ 13 years | ✔ 15+ years | ~ 5 years |
Sign up in seconds — no credit card required. Full access to all features for 14 days, no restrictions.
Copy one line of code onto your website — or use a plugin for WordPress, Shopify, Wix and more. Done in 5 minutes.
Match the widget to your brand colors, set up proactive triggers, create canned responses and connect your integrations.
Go live and start chatting with visitors. Watch your support quality improve and your conversion rate climb — from day one.
All plans include a 14-day free trial. Annual billing saves you up to 20% compared to monthly.
All plans include a 14-day free trial — no credit card required.
Real reviews from teams that replaced email-only support with LiveChat — and never looked back.
"We reduced our average support response time from 6 hours to 38 seconds. Our CSAT score went from 71% to 94% in two months. The sneak peek typing feature alone changed how our agents prepare answers."
"Our e-commerce conversion rate increased by 31% after adding proactive chat triggers on the checkout page. We're recovering carts that would have simply been abandoned before. The ROI was clear within the first week."
"Setup was genuinely 15 minutes — I was skeptical when I read that claim. Our team of 8 agents was fully onboarded in a day. The interface is clean, fast and the integrations with HubSpot and Shopify work flawlessly."
Start your 14-day free trial today — no credit card required. Full access to all features. Setup in 15 minutes. See the difference from day one.
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